Refund policy
WRITTEN RETURN AND REFUND POLICY
- All Sales Final
- All SALE merchandise and all special orders are Final Sale and cannot be returned.
-
damaged/defective items
Please inspect your order immediately upon receipt. If you believe you have received defective or damaged merchandise, you MUST contact us within 3 days of receipt. No exceptions. If we do not receive notification that you have received a damaged item in 3 days, the return will be rejected for store credit or exchange.
If you receive a defective item, please do as follows:
- Take pictures of the defective or damaged area and email the images to mulberriboutique@gmail.com, including the tag in the image showing it is still attached.
- Indicate "Damaged" in the subject line.
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